1. Information We Collect
When you register and use the mh376 platform, we collect several categories of information to ensure the service runs smoothly and securely. This information is collected directly from you or automatically during your use of the platform.
Account information: Full name, phone number, email address and login credentials provided during registration. This information is required to verify your identity and enable access to your account.
Payment information: Transaction details in MYR (RM), payment methods used (TNG eWallet, FPX, online banking), deposit and withdrawal amounts. Full card numbers or bank account details are never stored on mh376 servers — they are processed by registered third-party payment processors.
Device and browser information: Device type, operating system, browser type, IP address, network location (state/city in Malaysia) and login session data. This information is used for security purposes and to detect unauthorised access.
Usage data: Pages visited, games played, active session duration, and in-platform preferences. This data helps us understand usage patterns and improve the platform.
2. How We Use Your Information
Mh376 uses the information collected solely for the following purposes:
- Account management: To create, verify and maintain the security of user accounts; to process logins and two-factor authentication.
- Transaction processing: To verify MYR deposits and withdrawals, prevent financial fraud, and ensure the accuracy of transaction history.
- Customer support: To resolve complaints, respond to enquiries and provide technical assistance through available support channels.
- Platform security: To detect and prevent fraudulent activity, account misuse, or any unauthorised access.
- Service improvement: Analysing usage patterns to improve platform design, speed, and new features.
- Legal compliance: To comply with requirements from Malaysian authorities when lawfully directed under applicable legislation.
Mh376 will not use your information for third-party marketing purposes or sell it to any external organisation.
3. Cookies and Tracking
The mh376 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
Session cookies: Keeps you logged in during an active session and prevents repeated sign-ins. This cookie is automatically deleted when you close your browser.
Preference cookies: Saves your preferences such as interface language and display settings, so your experience is smoother on your next visit.
Analytics cookies: Used to understand how users interact with the platform — pages frequently visited, time spent and navigation paths. This data is used in aggregate form and does not identify individual users.
You can configure your browser to reject or delete cookies at any time. Please note, however, that some platform features may not function fully without active session cookies.
4. Data Storage and Security
Mh376 takes appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or accidental disclosure.
- All data transmitted between your device and mh376's servers is protected by SSL (Secure Socket Layer) encryption — you can verify this via the padlock icon in your browser.
- Passwords are stored in hashed form using modern encryption algorithms and cannot be read by anyone, including platform staff.
- Internal access to user data is granted only to staff who require it to carry out their duties.
- Data is stored on servers located in secure facilities with strict physical and digital access controls.
While we take all reasonable precautions, no system can guarantee absolute security. Users are also responsible for keeping their own passwords and login credentials confidential.
5. Sharing Information with Third Parties
Mh376 does not sell, rent or share users' personal information with third parties for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Transaction details are shared with authorised payment providers (such as FPX or TNG processors) only to the extent necessary to complete your transaction.
- Legal requirements: When required by a court order, law enforcement body, or Malaysian government authority through a legally valid order.
- Fraud prevention: In cases of suspected fraud or serious security threats, certain information may be shared with relevant parties for investigation purposes.
- Business transfer: In the event of a merger, acquisition or asset sale, user information may be transferred as part of those assets, subject to notice being provided to users.
6. User Rights and Policy Changes
As a registered mh376 user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you at any time via our support email.
- Right to correction: If your information is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly in your account settings.
- Right to deletion: You may request account closure and deletion of your personal data, subject to legal requirements and mandatory retention periods for financial records.
- Right to object: You have the right to object to the processing of your data for specific purposes, including marketing communications if you have previously consented to receive them.
Mh376 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements, or service improvements. Any changes will be posted on this page with a new effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
For any enquiries, requests or complaints relating to your data privacy at mh376, please reach our support team by email at: [email protected]. We will endeavour to respond to all requests within a reasonable timeframe.